Toll Free 1-866-867-0306

What is the return policy?


ALL Returns are subject to a 25% restocking fee and return freight charges. Items "custom built" or "built to order"are generally not returnable. If you have any questions please call Toll Free 1-866-867-0306.

Every FireKing File and Safe is delivered FREE via common freight carrier (this means dock to dock shipping) A loading dock, fork-truck or forklift is generally required. Estimated delivery time is 1 to 4 weeks depending on the item, location and delivery method.
Please call Toll Free 1-866-867-0306 for lead times.

If you would like the item delivered directly to a location within your home or office, an additional inside delivery fee (our white glove delivery service) is required. Please see service costs below.

Lift gate delivery for customers that don't have a loading dock or fork lift but do have facilities to move and self install, the freight will be transferred to a smaller lift gate delivery truck and brought to ground level. (This if what is referred to as a parking lot, curbsite, driveway or garage delivery) Your Price: $75.00

Inside delivery to a business address for all VERTICAL files (except 4 drawer 2 hour)  and 31" lateral files. or your safe of less than 500 lbs. to a GROUND FLOOR (includes up to 3 steps) or Elevator Accessible location.
Your Price: $210.00 (please add $100.00 extra for a residential address delivery)

Inside delivery to a business address for all 38" and 44" lateral files, 2 hour 4 drawer vertical files, card, check and note files and safes of 501 lbs. to 950 lbs to a GROUND FLOOR (includes up to 3 stair steps) or Elevator accessible location.
Your Price: $295.00

Stair Carry Charges If the product weighs 0 - 600 lbs
Additional Charges will apply if your delivery drivers must move the item up more than 3 stair steps. If a product weighs 0 - 600 lbs                    4 - 15 stair steps = 1 Flight
Your Price: $130.00 Per Flight

Stair Carry if the product weight 601 - 1100 lbs.
4 - 15 stair steps = 1 Flight
Your Price: $220.00 Per Flight


 All paper shredders include free dock to dock shipping please call for special rates on large orders.